Terms of service
Last updated 11 November 2026
These terms are the agreement between you and Sylphe. By creating an account you accept them.
The service
Sylphe is a Mac and Windows app and website that helps you prepare for and take part in conversations such as interviews, using your own documents and what you confirm.
Your account
You need an account to use the app. Keep your sign-in safe; you are responsible for activity on your account. One person per account.
Plans and billing
Paid plans are billed monthly by Lemon Squeezy, our merchant of record, and renew until you cancel. You can cancel any time from your account; your plan runs to the end of the paid month. Fees are not refunded for part months unless the law requires it.
Limits and fair use
Each plan has monthly limits on live minutes, answers and screen reads. When you reach a limit, new answers stop until the month resets or you change plan.
Using it responsibly
You must follow the law and the rules of the people and organisations you speak with. In many places, recording or transcribing a conversation requires the consent of everyone in it; getting that consent is your responsibility. Do not use the service to deceive, to break an employer’s or institution’s rules, or for anything unlawful.
Your content
Your documents and answers remain yours. You give us permission to process them only to provide the service.
AI answers
Answers are generated by AI and can be wrong or incomplete. Check anything important. You are responsible for what you choose to say.
Ending the service
You can delete your account at any time. We may suspend accounts that break these terms or put the service at risk, and will tell you why where we can.
Liability
The service is provided as is. To the extent the law allows, our total liability is limited to what you paid us in the last 12 months.
Changes and law
We will give notice before changes that affect you. These terms are governed by the laws of [your country].